How do I personalize this product?

1. Click the 'START PERSONALIZING' button above. 2. Choose a template from our wide selection. 3. Upload your photos and edit text. 4. Preview your design and add it to your cart. For any questions or help, contact info@xsurprise.com (we reply fast).

What are the shipping details?

Most orders ship within up to 2 business days. Refer to the delivery estimator for your estimated delivery date. For any questions or help, reach us at info@xsurprise.com (we reply fast).

What is the money back guarantee policy?

We offer a money-back guarantee for any reason within 14 days of delivery minus shipping costs. If an error was made on our side or the item has a defect, you receive a full refund with no questions asked. Contact info@xsurprise.com for assistance.

How do I customize my photo mug?

Simply click the START PERSONALIZING button on this page. Our live interactive editor will open, allowing you to upload your favorite photos and add text to our premium ready-made templates.

Are personalized photo mugs microwave safe?

Yes. Our 11oz custom ceramic mugs are fully microwave-safe, allowing you to easily heat up your coffee, tea, or hot chocolate without damaging the mug or the printed design.

Can I put my custom mug in the dishwasher?

Absolutely. The mug is completely dishwasher-safe. We use high-quality sublimation printing so your personalized images and text will not fade or wash away during regular dishwasher cycles.

Will the custom print fade over time?

No. We use a premium sublimation printing process that permanently bonds the ink to the ceramic, ensuring your design remains vibrant, crisp, and scratch-resistant for years of daily use.

Are the ceramic mugs lead and BPA-free?

Yes. Your health and safety are our priority. Our custom mugs are crafted from high-quality, durable ceramic that is 100% lead-free and BPA-free.

What size is the custom coffee mug?

This classic mug comes in the most popular 11oz (0.33 liters) size, making it the perfect daily capacity for your morning coffee or evening tea.

What kind of photos work best for printing?

For the best results, use high-resolution, well-lit photos. Our interactive editor will guide you to ensure your uploaded images perfectly fit the selected template layout.

Can I preview my design before ordering?

Yes. Once you click START PERSONALIZING and upload your artwork or photos, our live editor provides a real-time preview so you can see exactly how your custom mug will look before you checkout.

1 5

Ceramic Photo Mug

$19

4.9 | 1,650+ happy customers

SIZE

11oz $19

15oz $25

Preview in real-time • Fast & Easy

DESCRIPTION

Custom personalized 11oz white ceramic coffee mug. Design the perfect gift with your photos and text. Microwave and dishwasher safe, featuring high-quality sublimation printing for lasting memories.

Premium Quality: 11oz (0.33 l) durable white ceramic build.
Safe & Healthy: 100% Lead and BPA-free materials.
Classic Design: Features a comfortable C-Handle and smooth rounded corners.
Vibrant Printing: High-quality sublimation ensures designs stay bright and crisp.
Easy Care: Fully microwave-safe for quick heating and dishwasher-safe for effortless cleanup.
Interactive Design: Click START PERSONALIZING to instantly upload photos into our live editor templates.

HOW TO PERSONALIZE

Personalizing your item takes just a few clicks:

Click "START PERSONALIZING": Tap the black button above to launch the interactive live editor.
Select a Template: Browse our wide selection of custom templates and pick your favorite style.
Upload Your Photos & Edit Text: Add your high-resolution images and customize text directly on-screen.
Preview & Add to Cart: Review your custom creation, click save, and add it directly to your cart!

For any questions or help, please reach out to us at info@xsurprise.com — we reply fast!

SHIPPING

Most orders ship within up to 2 business days. Check the delivery estimator on the page for your estimated delivery date.

For any questions or help, please reach out to us at info@xsurprise.com — we reply fast!

MONEY BACK GUARANTEED

We stand behind our work! We offer a money-back guarantee for any reason on returns within 14 days of delivery (minus shipping costs). If an error was made on our side or your item arrives with a defect, we will issue a full 100% refund — no questions asked!

To request a return or get help, contact us at info@xsurprise.com.